We thank you for your booking and look forward to enabling your training objectives.

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Booking Policy

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1. All trip and course pricing is in Canadian Dollars. All prices are subject to change.

2. Full payment is due upon booking

3. The Strong Link will accept a substitute guest should you not be able to attend, provided they meet the requirements for the training program. The Strong Link reserves the right to determine if the substitute guest meets the requirements if the training program.

4. Extra days out. If the training program should extend beyond the scheduled days the extra days will be charged out at the day rate for the specific training.

5. The Strong Link requires that all participants are to read, understand and sign the Waiver of Liability prior to commencing any training courses or programs. The waiver requires personal, emergency and medical contact information. Waivers will be signed and witnessed in the presence of one of our instructors. It is imperative that you disclose any medical condition that could put you, the instructor or others safety at risk.

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Cancellation and Refund Policy

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1. The Strong Link reserves the right to modify or cancel any training program or course at any time due to insufficient enrollment, unfavorable weather conditions or other reasons without penalty to The Strong Link. Participants will be notified as soon as possible.

2. In the unlikely event The Strong Link has to cancel a training program or course, you will receive a full refund of payment.

3. Participant cancellations made within four weeks of the training program start date full payment is non-refundable.

4. If availability exists you can transfer to another course or program date, an administrative charge of $30.00 will be applied to transfer.

 

Trip and Interruption Insurance

 

It is highly recommended to purchase medical insurance (if applicable) and traveller’s trip interruption insurance to cover travel costs and trip costs in the event you have to cancel your trip due to personal illness or injury, family emergency or other personal conflicts. If operating within Canadian National Parks, the purchase of a park pass is required and this also acts as mountain rescue insurance if needed.

 

Mountain Weather & Conditions

 

Part of the mountain experience is dealing with changing weather and conditions. The Strong Link ensures its guide partners are continually monitoring current and forecasted weather and conditions. Occasionally a program will require changes due to unfavourable weather conditions and or other circumstances, which may result in alternate trip locations and objectives. Be prepared for a plan B option.